Maintenance coverage for your servers is critical to your company’s business; but uplifts directly from the OEM can get expensive. With our Server Flex Pack, you can uplift and extend the base warranty of your servers, desktops and printers – and, in the process, save up to 50% on warranties compared with OEM costs.
Coverage is available on new and recently purchased systems with remaining manufacturers’ warranties. Our warranty upgrades allow for an on-site engineer within four hours, ensuring fast recovery in case of a hardware system failure.
Coverage Levels
Choose from 1-year, 2-year, 3-year, 4-year, or 5-year service agreements, each of which offer options for 24 x 7 coverage and 4-hour response time, or 9 x 5 coverage and 4-hour response time.
- Coverage includes parts, labor, shipping and travel
- Replacements are made with OEM parts
Server Flex Pack Benefits
- Fast dispatch of field technicians by having a US-based call center
- Eliminates unplanned out-of-pocket repair costs
- Significant reduction in maintenance costs right from the start
How Endeavor Compares
Endeavor
- US-based call center operating 24 x 7 x 365
- On-site response time starts as soon as service request is placed
- Spare parts available for faster service
- All parts replaced by qualified technicians
Other Service Providers
- Offshore call center
- On-site response time starts once case has been evaluated
- Parts replacement depends on availability; could take up to a week
- Clients must replace some parts themselves